Customer Service

If you have questions about a recent GEHA Connection Dental Federal® claim, sign in to or register access your web account, which will give you online access to GEHA claims and eligibility information.

If you have a question or concern, please contact GEHA's Customer Service Department at 877.434.2336 during normal business hours.

Call Center Hours*
* Phones are answered based on the time zone in which you reside.
Eastern 8 a.m. – 6:30 p.m.
Central 7 a.m. – 6 p.m.
Mountain 6 a.m. – 6 p.m.
Pacific 5 a.m. – 5 p.m.

Persons with speech or hearing impairment can reach GEHA via Relay Missouri's TTY number: 800.735.2966.

When calling from outside the United States:

  1. Call the AT&T USADirect® access number for the country form which you are calling.
  2. Then, enter GEHA toll-free number: 877.320.9469 Do not dial a "1" before the 877.

Mail
Write to GEHA at:
        GEHA Connection Dental Federal
        P.O. Box 2336
        Independence, MO 64051-2336

Email
Send an email to Customer Service using our secure Contact GEHA form.

Please note: GEHA's response to your email will be sent through a 128-bit email encryption system in which recipients access the email with user ID and password verification procedures. Email stays on the website for 14 days unless it is deleted by the recipient. You can save the email to your local system if you choose.

GEHA Connection Dental Federal
         Information: 877.434.2336
         List of dentists: 800.296.0776

GEHA Health Plans
        Customer Service: 800.821.6136
        Website: geha.com